FAQs

What is your Service Area?

We provide service in a 25-mile radius around Shorewood, IL. We serve Grundy County, Kendall County, and Will County. 

What are your service hours?

Our hours of operation are 7:00 am - 4:30 pm Monday through Friday. 

We are closed for the following holidays: Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas, and New Year's Day.

Do you provide emergency plumbing services?

We offer on-call emergency plumbing services outside of regular business hours. 

If you leave a message outside of normal business hours, we will call you back as soon as possible, and work to get a plumber out to you as quickly as possible to assist with your plumbing emergencies. 

If you call during normal business hours with a plumbing emergency, we will work to get a plumber to you as soon as possible. 

What plumbing services do you offer?

We are a full-service plumbing operation. We offer a large range of residential and commercial services. 

We provide the following services:

  • Bathroom plumbing
  • Bathroom remodeling
  • Kitchen plumbing
  • Water leak detection and repair 
  • Specialty plumbing
  • Water heater installation, replacement, and repair
  • Commercial plumbing and backflow services 

Don’t see what you need on our list? Give us a call at 815-600-9215 and discuss your plumbing needs with us.

Do you offer specialty plumbing services as well?

Yes, we offer a full range of specialty plumbing services, including the following: 

  • Backflow services
  • Hose bib services
  • Sump pump
  • Ejector pump 
  • Water filters and softeners

Don’t see your service needs on our list? Give us a call at 815-600-9215 and discuss your plumbing needs with M&E Plumbing. 

How do you know if you need a new sump pump?

There is a range of warning signs that you need a new sump pump, including: 

  • Making strange noises
  • Vibrates excessively when running
  • Runs all the time
  • Infrequent pump usage
  • Irregular cycling
  • Visible rust
  • Older than seven years
  • Motor failure
  • Frequent power outages 

If you experience any of the above warning signs that you need a new sump pump, give M&E Plumbing a call at 815-600-9215 and we will work with you to install a new sump pump. 

How do you know if you have a water leak?

Water leaks are not always obvious. Even a small water leak can result in the loss of a significant amount of water each day and damage to your home. Here are a few warning signs that you may have a water leak:

  • Increased water bills
  • Wet spots
  • Stains
  • Mold growth
  • Soft wood
  • Peeling paint
  • Poor water pressure
  • Noisy plumbing

If you suspect a water leak, don’t wait to fix it. Give M&E Plumbing a call at 815-600-9215 right away, in order to prevent the leak from getting worse.

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